Help

Help Page

If you have previously applied to a job at Plymouth Housing Group and saved your profile, go to the 'Registered Applicants' section below.

New Applicants

Before you begin your application, please note that you will be timed out of the online application process after 45 minutes of no activity. You will be given a warning before this happens, but if you do not enter information within 10 minutes of the warning, you will be timed out, application information will NOT be saved and you will need to start over. To avoid time-out errors, please have all materials and previous employment information readily available when starting the application process. Additionally, all communication will be done via email so please ensure that you have a valid and active email account before you begin the application process.

How to Apply:

1.   To view a list of our current open positions, click on the Employment Listings tab at the top of the main Careers page next to the Home tab, and then under ‘Current Listings’ click on the department you are interested in. You will then see all the open positions associated with that department.

2.   To view details about an open position, click on the job title. The full job description will display on the next page.

3.   To apply for a position, click on the New Resume/CV button at the bottom of the job description page for the specific position you are interested in. You will then be brought to a page where you can select to a) upload a resume, b) copy and paste a resume or c) proceed without a resume and build one. Please click on your desired method for submission and click Continue. If you choose to upload a resume, it must be in one of the following formats: pdf, .txt, .rtf, .doc, .docx, or .html.

4.   In order to update your submission at a later time or to submit the same profile for another position, you will need to provide an email address and password at the bottom of Step 1: Contact Information. Your password must be between 6 and 10 characters long and contain both alpha- and numeric-characters.

5.   Complete all blank fields and verify completed fields within the following section and then click Continue. You will click Continue through all steps in the online application process.

6.   Cover letters and up to 5 additional attachments can be added in Step 4: Profile Attachments. Attachments must be in pdf, .txt, .rtf, .doc, .docx, or .html formats.

7.   After completing Step 7: Equal Employment Opportunity, click Submit at the bottom of the page.

8.   Verify information on the following screen, and click Edit resume/CV if edits are necessary. If no edits are needed, click Submit.

9.   On the following pages, please complete the requested information in the required fields (marked with a *) and click the Continue button at the bottom of each page.

11. A pop-up box will appear asking that your review the information provided, followed by a summary of your application material. Review this information and then click the Submit and Continue button at the top of the page to complete the application process. Following Step 8, you will reach a summary page for a review of your application information. If you choose to edit your submission you will be returned to Step 5. If you click submit you will advance to Step 12.

12. You will receive an on-screen confirmation as well as an email confirmation once you have completed the application process. If you do not receive these confimations, your application has not been completed and/or correctly submitted.

Note: If you choose to create an account for later applications, you will then become a Registered Applicant. Please record the email address and password you use, as you will need to log in using that information to access your resume and submit through the Plymouth Housing Group system in the future.

 

Registered Applicants

How to Apply:

1.   To view a list of our current open positions, click on the Employment Listings tab at the top of the main Careers page next to the Home tab, and then under ‘Current Listings’ click on the department you are interested in. You will then see all the open positions associated with that department.

2.   To view details about an open position, click on the Job Title. The full job description will then display.

3.   To apply for a position, click on the Existing Resume/CV at the bottom of the job description page for the specific position you are interested in.

4.   Enter your email address and password and click on Check Records.

5.   You will be able to view the positions you have applied for and the resume submitted for those positions. Click on Submit this Profile to use that profile to submit to another position. You will have the opportunity to update your profile/resume at this point.

6.   If you wish to apply for additional position, click on Return to Job Listings and this will give you the option to search and apply for additional positions.

 

Known Issues

Before you bring your application, please note that you will be timed out of the online application process after 45 minutes of no activity. You will be given a warning before this happens, but if you do not enter information within 10 minutes of the warning, you will be timed out, application information will NOT be saved and you will need to start over. To avoid time-out errors, please have all materials and previous employment information readily available when starting the application process. Additionally, all communication will be done via email so please ensure that you have a valid and active email account before you begin the application process.

  • Mac users on Safari may experience difficulties completing our application process, especially uploading documents. Using Firefox instead will allow for normal functionality.
  • If you experience other browser errors when completing our online application, try the following solutions:

o    Delete stored cookies, histories and/or caches from the browser.

o    Restore the browser to its original settings.

For any additional problems with the online application process, please check the FAQ page for assistance in troubleshooting known issues. If you are still unable to complete your online application, send a detailed email to jobs@plymouthhousing.org so we can submit a case to SilkRoad on your behalf.

Please do NOT call Plymouth Housing Group for help with application problems, as we are unable to help with technical difficulties.

We apologize for any inconvenience, and thank you for your interest in working at Plymouth Housing Group!